Ben, your technician, graciously came out on a weekend to assist with a technical issue. He was helpful and quickly solved the problem. Ben has come to our home many times for deliveries or service calls and he is always great. I thank him for coming out and addressing even the most minor of issues when I need help.
"A young man came to repair my scooter and I just wanted to let you know I couldn't have asked for better service. If I had my way he would get a raise."
"Thank you for rushing the seat riser. We got home from the hospital on Thursday and it arrived the same day. It really makes a difference for him. Thanks again for your attention and consideration."