Referral Satisfaction and Performance Survey

Delivery Technicians

1. Do our delivery technicians adequately explain equipment and ensure the customer/patient can operate their equipment?

2. Are our delivery technicians friendly and compassionate in their interactions with your patients?

3. How would you rate our delivery technicians ability to provide quality care for your patients?

Customer Service/Office Staff

4. Please rate our office personnel’s overall willingness to help with product questions or equipment orders.

5. Rate our customer service staffs’ ability to quickly find answers to questions and their ability to produce solutions to problems regarding equipment, deliveries, or service.

6. Overall would you say Bellevue Healthcare’s commitment to service?

7. Any additional comments about your ordering experience?




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