Many many thanks Nate, and Kevin! Putting aside what an unbelievably miraculous Quadsent it is to have my old chair that I could use as a back up, given all the specialized modifications and positioning eggs that my body needs to be able to sit comfortably and breathe well while maximizing function and minimize pain, you all provided really outstanding service and excellent communication throughout. From responding first thing Monday morning to my "my left motor is failing" video, to troubleshooting for a few hours at my house on Monday, navigating tech-support and diagnostics to pinpoint the problem, overnighting the parts, and coming back to my home to install it – a most impressive effort!
"We really needed a bed delivered to our home within an hour and were so thankful for Justin & Bill pulling it off, it was a real life saver as the patient was in real discomfort. Your team is really great and worked very efficiently to take care of us"
"You have really nice people at your Lacey branch. Dave and Caitlyn are very service oriented and I can tell I'm going to be really happy with my CPAP machine."