I want to give a huge shout out to Derek K. And a great Big THANK YOU.
My son is a wheelchair user and has been since a toddler. My son got his new chair in February; from another company due to insurance contract; and the brake promptly broke. Unable to get them to fix it after many many attempts we pretty much gave up.
Jamison recognized Derek when he came in to Wendy's. Jamison asked him for help and he not only repaired his brake, but fixed both side guards.
We appreciate him going out of his way; taking time out of his lunch; to fix a chair that should be fixed by another company. He is an amazing guy and a hard worker and we both want to give him a huge shout out and Kudos for stepping up and stepping in! Thank you so much
Just wanted to say thank you for your patience and help with obtaining the foam mattress for Mrs. G. She reports she feels like she's "sleeping on a cloud" and is getting the best sleep she's had in years! Thank you again!!
Nick was very helpful over the phone and even went out of his way to take pictures of the lift chair we were interested in to ensure we knew what we were getting. Since we were not able to come to the store to browse, this extra step really meant a lot. Nick really took the time to put in that extra effort and care and provide exceptional customer service.